ChatGPT Verification Code Not Received – How to Fix

Step-by-Step Fix

1. Check Spam and Junk Folders

Verification emails from OpenAI are sometimes filtered by email providers.

• Open your email client
• Check the Spam, Junk, or Promotions folder
• Search for emails from noreply@openai.com or noreply@tm.openai.com
• If found, mark it as "Not Spam" to prevent future filtering

2. Verify Your Email Address

Make sure the email address you entered is correct.

• Go back to the login or signup page
• Double-check your email for typos
• Re-enter your email carefully and request a new code

3. Resend the Verification Code

• Click the Resend Code button on the verification page
• Wait at least 2 minutes before requesting again
• Avoid clicking resend multiple times in quick succession as this may trigger rate limits

4. Try a Different Email Provider

Some email providers delay or block automated emails. If you're using a less common provider:

• Try signing up with a Gmail, Outlook, or Yahoo account
• Corporate or university email servers may have stricter filtering rules

5. Check SMS Delivery (Phone Verification)

If you're verifying via SMS:

• Make sure your phone has signal
• Check that your phone number includes the correct country code
• Ensure your carrier is not blocking short code messages
• Try restarting your phone and requesting a new code

6. Contact OpenAI Support

If none of the above works, reach out to OpenAI through their Help Center with your account email and a description of the issue.