Claude error loading chat – How to Fix
Refresh the page, reduce request size, try another browser/network, and disable extensions. If the issue persists, check the status page and retry later.
Step-by-Step Fix
1. Refresh and Retry
- Refresh the page
- Retry once
2. Reduce Request Size
- Split long prompts into smaller parts
- Avoid generating extremely long outputs in one go
3. Try Another Browser / Network
- Switch browser
- Try a different network
4. Disable Extensions
Extensions can interfere with scripts and streaming responses.
5. Check Status Page
If the service is down, wait and retry later.
Common Mistakes to Avoid
- Troubleshooting the wrong account or workspace.
- Retrying without checking whether there is an active outage or plan restriction.
- Clearing local state only after multiple failed attempts instead of testing in a clean browser first.
What to Gather Before Contacting Support
- Capture the exact error message and the time it happened.
- Record whether the issue happens on another browser, device, or network.
- Note which account, workspace, or subscription plan is affected.
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