Claude API Key Not Working? Fix Auth Errors, Org Mismatch, and Permissions
If API auth fails, verify key scope, org/project, and environment variables. Rotate the key if compromised and check rate limits.
Step-by-step solutions for Claude errors & bugs issues — written as practical troubleshooting checklists (not generic tips).
Best use: start with the “Start with these guides” section, then move through related issues in the same tool hub.
If this isn’t the exact problem, jump to another category hub for the same tool.
If API auth fails, verify key scope, org/project, and environment variables. Rotate the key if compromised and check rate limits.
Start with a clean session (sign out, clear cache/cookies, disable extensions), then verify permissions/plan, check service incidents, and retry on another network. If it persists, capture error details and follow the targeted steps below.
If attachments stay “processing,” retry with smaller files, switch networks, disable VPN, and test another browser. If it fails everywhere, it may be a backend incident.
If Claude shows a blank page, test incognito. If it works, clear site data and disable extensions that block scripts.
If history is missing, verify account/workspace, sign out/in, and test on another device. Missing history across devices can indicate sync issues or an incident.
Start with a clean session (sign out, clear cache/cookies, disable extensions), then verify plan/permissions, check status/incidents, and retry on another network. If it persists, capture logs/error details and contact support.
If messages don’t save, check network stability, refresh the session, and test another device. Workspace permission issues can also prevent saving.
Refresh the page, reduce request size, try another browser/network, and disable extensions. If the issue persists, check the status page and retry later.
Refresh the page, reduce request size, try another browser/network, and disable extensions. If the issue persists, check the status page and retry later.
Refresh the page, reduce request size, try another browser/network, and disable extensions. If the issue persists, check the status page and retry later.
Fix Claude errors by hard-reloading, clearing cache, reducing request size, and testing another browser/network. Capture the exact error text + timestamp for support if it persists.
Refresh the page, reduce request size, try another browser/network, and disable extensions. If the issue persists, check the status page and retry later.
Refresh the page, reduce request size, try another browser/network, and disable extensions. If the issue persists, check the status page and retry later.
Refresh the page, reduce request size, try another browser/network, and disable extensions. If the issue persists, check the status page and retry later.
Refresh the page, reduce request size, try another browser/network, and disable extensions. If the issue persists, check the status page and retry later.
Refresh the page, reduce request size, try another browser/network, and disable extensions. If the issue persists, check the status page and retry later.
Refresh the page, reduce request size, try another browser/network, and disable extensions. If the issue persists, check the status page and retry later.
Refresh the page, reduce request size, try another browser/network, and disable extensions. If the issue persists, check the status page and retry later.
Start by isolating whether the issue is caused by account state, plan limits, browser/app behavior, or a temporary platform-side problem. Then follow the steps below to narrow down the root cause quickly.
Check the exact account, plan, and environment first. Then isolate whether the issue is caused by login/session state, billing/permissions, browser or app behavior, or a platform-side restriction. Use the steps below to narrow it down quickly.
Start with a clean session (sign out, clear cache/cookies, disable extensions), then verify permissions/plan, check service incidents, and retry on another network. If it persists, capture error details and follow the steps below.
Start by isolating whether the issue is caused by account state, plan limits, browser/app behavior, or a temporary platform-side problem. Then follow the steps below to narrow down the root cause quickly.
Check the exact account, plan, and environment first. Then isolate whether the issue is caused by login/session state, billing/permissions, browser or app behavior, or a platform-side restriction. Use the steps below to narrow it down quickly.
Check the exact account, plan, and environment first. Then isolate whether the issue is caused by login/session state, billing/permissions, browser or app behavior, or a platform-side restriction. Use the steps below to narrow it down quickly.
Check the exact account, plan, and environment first. Then isolate whether the issue is caused by login/session state, billing/permissions, browser or app behavior, or a platform-side restriction. Use the steps below to narrow it down quickly.
Start by isolating whether the issue is caused by account state, plan limits, browser/app behavior, or a temporary platform-side problem. Then follow the steps below to narrow down the root cause quickly.
Start by isolating whether the issue is caused by account state, plan limits, browser/app behavior, or a temporary platform-side problem. Then follow the steps below to narrow down the root cause quickly.
Start with a clean session (sign out, clear cache/cookies, disable extensions), then verify permissions/plan, check service incidents, and retry on another network. If it persists, capture error details and follow the steps below.
Start with a clean session (sign out, clear cache/cookies, disable extensions), then verify permissions/plan, check service incidents, and retry on another network. If it persists, capture error details and follow the steps below.
Start by isolating whether the issue is caused by account state, plan limits, browser/app behavior, or a temporary platform-side problem. Then follow the steps below to narrow down the root cause quickly.
Start by isolating whether the issue is caused by account state, plan limits, browser/app behavior, or a temporary platform-side problem. Then follow the steps below to narrow down the root cause quickly.
Check the exact account, plan, and environment first. Then isolate whether the issue is caused by login/session state, billing/permissions, browser or app behavior, or a platform-side restriction. Use the steps below to narrow it down quickly.
Check the exact account, plan, and environment first. Then isolate whether the issue is caused by login/session state, billing/permissions, browser or app behavior, or a platform-side restriction. Use the steps below to narrow it down quickly.
Start with a clean session (sign out, clear cache/cookies, disable extensions), then verify permissions/plan, check service incidents, and retry on another network. If it persists, capture error details and follow the steps below.
Start with a clean session (sign out, clear cache/cookies, disable extensions), then verify permissions/plan, check service incidents, and retry on another network. If it persists, capture error details and follow the steps below.
Start with a clean session (sign out, clear cache/cookies, disable extensions), then verify permissions/plan, check service incidents, and retry on another network. If it persists, capture error details and follow the steps below.
If export fails, try another browser, disable extensions, and allow downloads/popups. If it’s account-wide, contact support with timestamp.
If messages fail to send, refresh the session, disable extensions, switch networks, and slow down retries. If it persists, check whether you hit a usage/rate limit.
If requests fail, switch networks (hotspot), disable VPN, and try another browser. If only one network fails, it’s filtering/DNS/firewall.
Start with a clean session (sign out, clear cache/cookies, disable extensions), then verify plan/permissions, check status/incidents, and retry on another network. If it persists, capture logs/error details and contact support.
If a project won’t load, confirm the correct workspace/account, refresh in incognito, and test another device. If it fails everywhere, wait and retry later.
Fix Claude errors by hard-reloading, clearing cache, reducing request size, and testing another browser/network. Capture the exact error text + timestamp for support if it persists.
Start with a clean session (sign out, clear cache/cookies, disable extensions), then verify permissions/plan, check service incidents, and retry on another network. If it persists, capture error details and follow the targeted steps below.
If webhooks don’t arrive, verify endpoint is public HTTPS, check logs, and implement retries. Confirm you’re listening on the correct environment.
Start by checking whether the issue is caused by account access, plan status, browser state, or a temporary service incident. Then follow the step-by-step checks below to isolate the root cause quickly.
Start by checking whether the issue is caused by account access, plan status, browser state, or a temporary service incident. Then follow the step-by-step checks below to isolate the root cause quickly.